![]() A predictable tone and easily comprehended vocalized alert (VoiceAlert) can dramatically increase the accuracy and comprehension of the incident details. >Hear the same, consistent, automated tones and voice as the station. The FSA Mobile App provides concurrent alerts, such as dispatch announcements, administrative alerts, IT support notifications and application update notifications. Life is unpredictable and, more often than not, first responders might have multiple incidents to which they’re responding. Find specific incident or alert types, unit assignments and other critical data for review, then “pin” specific alerts to access and/or analyze at a later time. Use the mobile device’s GPS technology to arrive as quickly as possible, since seconds can determine whether someone lives or dies. First responders can receive an audio tone, vibration on the phone or a visual text message, or all three. >Provides an easy-access email address and phone link to the fire agency’s FSAS administrator. >Enables users to save notifications for future reference and search for previous notifications. >Get directions to the incident location using your device’s built-in mapping capabilities. >Alerts personnel as individuals or groups (e.g., units, stations, districts, etc.). ![]() ![]() >Sends simultaneous mobile alerts to designated mobile users and fire stations. >App technical support is only available via a fire agency’s administrator for the Phoenix G2 FSAS. >Available on iPhones and iPads that run on iOS 7.0 or higher. >To request an activation code, please contact your agency’s fire station alerting system (FSAS) administrator. ![]() >ONLY authorized customers using the USDD’s Phoenix G2 Fire Station Alerting System (FSAS) may view and/or hear mobile station alerts. With it, firefighters and first responders can get instant verbal, written and location fire station alerts, regardless of whether they are in the fire station or on the road. “There was really nothing I could do for her except stay on the phone and talk to her.The Fire Station Alerting (FSA) Mobile App is an extension of the Phoenix G2 Fire Station Alerting System, manufactured by US Digital Designs (USDD). She had just come home from work and found her 12-year-old son had hung himself,” said Louisa Pedraza, a retired police dispatcher of 33 years. “When my son was 12 years old, I got a call from a mom. The calls they receive range from complaints to situations no one wants to hear. ![]() On a busy day like this, Abeyta and other dispatchers will answer up to 170 calls over a 10-hour shift. Right now, she handles calls for crimes in progress. “10-4 shots fired … white male had a gun, shot up in the air then pulled a 101 into the apartment,” Abeyta tells police on the radio. The police radio chatter starts to filter in. She plugs her headset in and slides it through her hair. Those who work in the Phoenix alarm room, like Maria Abeyta, may not see trauma like police officers and firefighters, but they hear it.Īfter her break, Abeyta sits down in her chair in front of seven glowing computer screens, two keyboards and mice. Recent efforts to reclassify 911 operators and dispatchers as first responders federally are stalled. ![]()
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